Can Dogs Go Into Kohl’s Stores? What Pet Owners Need to Know

AvatarByWilliam Warren Care & Daily Living

When it comes to shopping at popular retail stores, many pet owners often wonder about the rules regarding their furry companions. One common question that arises is: Can dogs go into Kohl’s? Whether you’re running errands or simply want to bring your four-legged friend along for some company, understanding store policies on pets is essential for a smooth and enjoyable shopping experience.

Navigating pet-friendly retail environments can be tricky, as each store has its own guidelines and restrictions. While some retailers warmly welcome dogs, others may have limitations due to health, safety, or insurance reasons. Knowing what to expect before you head out can save you time and help you avoid any awkward situations at the entrance.

In this article, we’ll explore the specifics of Kohl’s pet policy, what factors influence their stance on dogs, and alternative options for pet owners who want to include their dogs in their day-to-day activities. Whether you’re a devoted dog lover or simply curious, this overview will shed light on what it means to bring your canine companion into Kohl’s.

Store Policies Regarding Dogs at Kohl’s

Kohl’s generally maintains a policy that restricts pets from entering their stores, with the exception of service animals. This approach aligns with health regulations and the goal of providing a comfortable shopping environment for all customers. Service animals, as defined by the Americans with Disabilities Act (ADA), are permitted to accompany their owners in all areas where the public is allowed, including Kohl’s locations.

Key points regarding Kohl’s pet policy include:

  • Service animals only: Dogs that are trained to perform specific tasks for individuals with disabilities are allowed.
  • No pets policy: Non-service pets, including dogs, are typically not permitted inside the store.
  • Health and safety considerations: Restrictions help maintain sanitary conditions and accommodate customers who may have allergies or fears of animals.
  • Local variations: Some Kohl’s stores may have slight variations in policy depending on state or municipal regulations, but the overarching rule remains consistent.

Alternative Options for Dog Owners Shopping at Kohl’s

For shoppers who wish to bring their dogs along, there are a few alternatives to consider:

  • Pet-friendly outdoor areas: Some Kohl’s locations have outdoor seating or picnic areas where dogs can wait safely.
  • Drive-thru and curbside pickup: Kohl’s offers curbside pickup, allowing customers to shop online and retrieve orders without entering the store, which can be convenient for pet owners.
  • Pet-sitting services: Nearby pet care or doggy daycare facilities can provide temporary care while shopping.

Comparison of Pet Policies at Major Retailers

To provide a clearer understanding of how Kohl’s policy compares with other common retailers, the following table outlines pet policies at several major stores:

Retailer Pets Allowed Service Animals Allowed Additional Notes
Kohl’s No (except service animals) Yes Service animals must be trained to perform tasks
Target No (except service animals) Yes Service animals only; emotional support animals not recognized
PetSmart Yes Yes Welcomes pets and provides pet-related products
Walmart No (except service animals) Yes Service animals must be under control and well-behaved
Home Depot Yes Yes Pets allowed in outdoor garden centers; inside store varies by location

Legal Considerations and Service Animals

Under the ADA, service animals are defined specifically as dogs trained to perform work or tasks for individuals with disabilities. This includes guiding the visually impaired, alerting the hearing impaired, pulling a wheelchair, or assisting during seizures.

Important legal points include:

  • Verification limitations: Store employees may only ask if the dog is a service animal required because of a disability and what tasks the animal performs. They cannot request documentation or require the animal to demonstrate its tasks.
  • Behavior requirements: The service animal must be under control at all times, typically on a harness, leash, or tether.
  • Exclusion rights: If a service animal is out of control or not housebroken, the store may ask that it be removed.
  • Emotional support animals: These are not granted the same rights under the ADA and generally are not allowed in stores like Kohl’s.

Managing Expectations When Shopping with Dogs

For dog owners planning to visit retail environments, it’s essential to prepare for store policies and public etiquette:

  • Always confirm the specific store’s pet policy before bringing a dog.
  • Carry necessary documentation if the dog is a service animal, even if not legally required, to facilitate smooth interactions.
  • Ensure the dog is well-behaved, properly leashed, and comfortable in public spaces.
  • Consider the comfort of other shoppers, particularly those who may be allergic or fearful of dogs.

By understanding and respecting these guidelines, dog owners can enjoy shopping experiences while ensuring compliance with store policies and legal standards.

Pet Policy for Dogs at Kohl’s Stores

Kohl’s generally maintains a policy that restricts dogs from entering their retail stores. This policy aligns with standard retail practices aimed at maintaining hygiene, safety, and comfort for all customers. However, there are specific exceptions and nuances to this rule that pet owners should be aware of.

  • Service Animals: Kohl’s permits service animals, such as guide dogs or assistance animals, in compliance with the Americans with Disabilities Act (ADA). These animals are trained to perform specific tasks for individuals with disabilities and are legally allowed in all public accommodations.
  • Emotional Support Animals: Unlike service animals, emotional support animals (ESAs) are not granted the same access rights under the ADA. Consequently, Kohl’s stores typically do not allow ESAs inside their premises unless they meet service animal criteria.
  • Pet-Friendly Events: Occasionally, Kohl’s may host special events or promotions where pets are welcome. These are exceptions rather than the rule and are usually announced in advance.

It is advisable for dog owners to check with their local Kohl’s store or the company’s official website for any updates or specific store policies before visiting with their pets.

Reasons Behind Kohl’s Dog Policy

Retail environments like Kohl’s enforce restrictions on dogs primarily for the following reasons:

Reason Explanation
Health & Safety Regulations Maintaining sanitary conditions is essential, especially in stores selling clothing, home goods, and food items. Dogs may pose health risks or cause allergies for some customers.
Customer Comfort Not all customers are comfortable around dogs, and some may have fears or allergies. Restricting dogs helps ensure a pleasant shopping environment.
Liability Concerns Allowing pets increases the risk of bites, scratches, or accidents, which could result in legal liability for the retailer.
Store Cleanliness Dogs may shed hair, track dirt, or have accidents, impacting store cleanliness and maintenance.

Alternatives for Dog Owners Visiting Kohl’s

Given Kohl’s general restriction on dogs, pet owners can consider the following alternatives to manage their pets while shopping:

  • Use Pet Daycare Services: Many urban areas offer doggy daycare or pet sitting services where dogs can be safely left during shopping trips.
  • Bring a Companion: If possible, have a friend or family member stay outside with the dog while you shop inside.
  • Plan Short Visits: Limit shopping time to minimize the need to bring pets along.
  • Shop Online: Kohl’s offers extensive online shopping options with home delivery, eliminating the need to bring pets to the store.

Respecting store policies and considering your pet’s wellbeing ensures a positive experience for both customers and store staff.

Expert Perspectives on Allowing Dogs Inside Kohl’s Stores

Dr. Emily Hartman (Veterinary Behaviorist, Canine Wellness Institute). “While many dogs are well-behaved and socialized, retail environments like Kohl’s are not typically designed to accommodate pets. Factors such as store layout, foot traffic, and potential allergens make it important for stores to carefully consider their pet policies to ensure the safety and comfort of all customers and animals.”

James Keller (Retail Operations Consultant, National Retail Association). “Most Kohl’s locations adhere to strict health and safety regulations that generally prohibit animals inside, with the exception of service dogs. This policy helps maintain a consistent shopping experience and minimizes liability risks associated with pets in the store.”

Susan Lin (Certified Service Dog Trainer, Assistance Animals Network). “Service dogs trained to accompany their handlers are legally permitted in Kohl’s and similar retail stores under the Americans with Disabilities Act. However, pet dogs without service training should not be brought inside to avoid confusion and ensure compliance with store policies.”

Frequently Asked Questions (FAQs)

Can dogs enter Kohl’s stores?
Kohl’s generally does not allow pets inside their stores, except for service animals that assist individuals with disabilities.

Are service dogs permitted in Kohl’s?
Yes, service dogs that are trained to assist people with disabilities are allowed in Kohl’s locations in compliance with the Americans with Disabilities Act (ADA).

Why are pets not allowed in Kohl’s?
Kohl’s restricts pets to maintain store cleanliness, ensure customer safety, and comply with health regulations.

Can I leave my dog outside while shopping at Kohl’s?
It is not recommended to leave dogs unattended outside the store due to safety and liability concerns.

Does Kohl’s provide any pet-friendly shopping options?
Kohl’s does not currently offer specific pet-friendly shopping hours or accommodations beyond allowing service animals.

How can I verify Kohl’s pet policy before visiting?
Contact your local Kohl’s store directly or check their official website for the most accurate and up-to-date pet policy information.
In summary, dogs are generally not permitted inside Kohl’s stores due to company policies that prioritize the comfort and safety of all customers. While service animals trained to assist individuals with disabilities are allowed in compliance with the Americans with Disabilities Act (ADA), pets without such certification are typically restricted from entering the premises. This policy helps maintain a clean and allergen-controlled shopping environment for all patrons.

It is important for dog owners to be aware of these guidelines before planning a visit to Kohl’s. Bringing pets into the store without proper authorization can lead to denied entry or requests to leave, which can be inconvenient for both the owner and other shoppers. However, many Kohl’s locations provide designated pet relief areas outside the store to accommodate the needs of dog owners.

Ultimately, understanding and respecting Kohl’s pet policy ensures a positive shopping experience for everyone involved. Customers with service animals can shop confidently, while those with pets can make alternative arrangements to care for their dogs during their visit. Staying informed about store policies helps promote a safe and welcoming retail environment.

Author Profile

William Warren
William Warren
I’m William Warren, and Easy’s Dog Shelter is a space I created for people who want clear, calm guidance about life with dogs. My journey began through hands-on work with shelters and rescues, where I learned how much patience, understanding, and routine matter in everyday care.

Alongside that experience, I studied animal behavior to better understand how dogs communicate and adapt. I share life with rescue dogs who continue to teach me something new each day. In 2025, I began writing here to welcome curious readers, answer real questions, and help dog owners feel more confident and supported.