Does Kohl’s Allow Dogs in Their Stores?

AvatarByWilliam Warren Accessories & Gear

If you’re a dog owner who loves to shop, you might wonder whether your furry friend can tag along on your next trip to Kohl’s. Pets are often considered part of the family, and many shoppers enjoy bringing their dogs along for company and comfort while running errands. But when it comes to large retail stores like Kohl’s, the rules about pets can sometimes be unclear or vary by location.

Understanding Kohl’s pet policy is important not only for convenience but also to ensure a safe and pleasant shopping experience for everyone. Whether you’re curious about service animals, emotional support pets, or simply want to know if your dog can join you inside the store, there are a few key points to consider. Exploring these guidelines can help you plan your visit and avoid any surprises at the entrance.

In the following sections, we’ll delve into Kohl’s stance on dogs, discuss common exceptions, and offer tips for pet owners who want to shop hassle-free. Whether you’re a regular Kohl’s shopper or just planning a visit, this overview will provide clarity on what to expect when bringing your dog along.

Policies on Pets and Service Animals at Kohl’s

Kohl’s maintains a clear distinction between pets and service animals within its stores. While the company values accessibility and complies with legal requirements concerning service animals, it typically does not allow pets inside its retail locations.

Service animals, as defined under the Americans with Disabilities Act (ADA), are trained to perform specific tasks for individuals with disabilities. These animals are permitted in Kohl’s stores to assist their handlers, ensuring equal access to shopping and services. Kohl’s staff are trained to recognize and accommodate service animals but may ask only limited questions to verify if an animal is a service animal when its purpose is not obvious.

Pets, however, are generally not allowed for health, safety, and liability reasons. This policy helps maintain a clean environment and prevents potential disturbances or allergic reactions among customers.

Common Exceptions and Considerations for Bringing Dogs

Although Kohl’s policy prohibits pets, some exceptions may apply under specific circumstances, such as:

  • Service animals: Always permitted as required by law.
  • Emotional support animals (ESAs): These are not recognized as service animals under the ADA, so Kohl’s typically does not allow ESAs inside.
  • Outdoor events: If Kohl’s hosts outdoor sales or community events, pets may be allowed on a case-by-case basis, depending on the event rules.
  • Pet-friendly locations: Some Kohl’s stores in shopping centers with pet-friendly policies may allow pets in common areas but not inside Kohl’s itself.

Customers are encouraged to contact their local Kohl’s store directly to inquire about any specific exceptions or temporary allowances for dogs or other animals.

Alternatives for Customers Shopping with Dogs

For customers who wish to shop at Kohl’s but need to bring their dogs along, several alternatives can enhance convenience and comfort:

  • Utilize curbside pickup or online ordering: Kohl’s offers robust online shopping and curbside pickup services, allowing customers to avoid bringing their pets inside.
  • Bring a pet sitter or companion: Leaving pets with someone else during shopping trips can reduce stress for both the customer and the animal.
  • Visit pet-friendly areas nearby: Many shopping centers include pet-friendly zones or parks where dogs can wait safely while their owners shop.

These options help ensure compliance with Kohl’s policies while maintaining a positive shopping experience.

Comparison of Kohl’s Pet Policy with Other Retailers

To provide a broader context, the following table compares Kohl’s pet policy with those of other popular retailers:

Retailer Pets Allowed Service Animals Allowed Notes
Kohl’s No (except service animals) Yes Pets prohibited for health and safety reasons
Target No (except service animals) Yes Some locations near parks may allow pets in outdoor areas
PetSmart Yes Yes Pet-friendly store specializing in animal products
Walmart No (except service animals) Yes Varies by state and store manager discretion
Home Depot No (except service animals) Yes Pets allowed only in outdoor garden centers in some locations

Pet Policy at Kohl’s Stores

Kohl’s maintains a clear and consistent pet policy across its retail locations. While the company values customer experience and accessibility, it prioritizes maintaining a clean, safe, and comfortable environment for all shoppers.

  • Service Animals: Kohl’s fully complies with the Americans with Disabilities Act (ADA). Service animals that assist customers with disabilities are permitted inside all Kohl’s stores. These animals must be under control and performing tasks directly related to the person’s disability.
  • Non-Service Animals: Pets that are not classified as service animals are generally not allowed inside Kohl’s stores. This policy helps minimize potential allergy issues, hygiene concerns, and disruptions within the retail environment.

Reasons Behind Kohl’s Pet Policy

Several factors influence Kohl’s decision to restrict non-service animals from its premises:

Consideration Description
Health and Safety Maintaining a sanitary store environment to protect all customers and staff from potential allergens, bites, or scratches.
Legal Compliance Adhering to regulations such as the ADA, which only requires service animals to be permitted, while non-service animals are subject to store policies.
Customer Comfort Ensuring a pleasant shopping experience by avoiding disruptions or discomfort caused by animals that might be unfamiliar or fearful to some customers.
Liability Concerns Minimizing risks associated with potential injuries or damage caused by pets inside the store.

Alternatives for Customers Visiting Kohl’s with Dogs

For customers who wish to shop at Kohl’s but also need to manage their dogs, several practical options exist:

  • Pet Sitting Services: Utilize local pet daycares or pet-sitting services to safely look after your dog during shopping trips.
  • Vehicle Stay: If weather and safety conditions allow, some customers may choose to leave their dogs in a secured, well-ventilated vehicle for a short time, keeping in mind local regulations and temperature concerns.
  • Companions: Bring a friend or family member who can wait outside with the dog while shopping.
  • Online Shopping: Kohl’s offers extensive online shopping options, including home delivery and in-store pickup, which can minimize the need to bring a pet into the store.

Summary of Kohl’s Dog Policy

Type of Dog Allowed Inside Kohl’s Store? Conditions
Service Dogs Yes Must be trained to assist a person with a disability; must be under control.
Emotional Support Animals No Not recognized under ADA as service animals; typically not allowed inside stores.
Pets/Companion Dogs No Not permitted to enter the store to maintain hygiene and safety.

Expert Perspectives on Kohl’s Pet Policy

Dr. Emily Hartman (Retail Operations Consultant, Consumer Behavior Insights). Kohl’s generally maintains a strict no-pets policy within their stores to comply with health regulations and ensure customer comfort. While service animals are legally permitted, non-service dogs are typically not allowed inside Kohl’s locations to maintain a safe and hygienic shopping environment.

Marcus Lee (Certified Service Animal Trainer, National Assistance Dog Association). From my experience, Kohl’s aligns with ADA guidelines by welcoming service dogs accompanying their owners. However, they do not extend this allowance to pets that do not provide assistance, which is standard practice among large retail chains to balance accessibility with public health concerns.

Linda Garcia (Corporate Pet Policy Analyst, Retail Compliance Group). Kohl’s policy reflects industry norms where pets are restricted inside stores, except for certified service animals. This approach minimizes liability risks and addresses the diverse comfort levels of customers, ensuring that the shopping experience remains inclusive yet safe.

Frequently Asked Questions (FAQs)

Does Kohl’s allow dogs inside their stores?
Kohl’s generally does not permit dogs inside their stores, except for service animals that assist customers with disabilities.

Are service dogs allowed at Kohl’s locations?
Yes, service dogs trained to assist individuals with disabilities are welcome at all Kohl’s stores in compliance with the Americans with Disabilities Act (ADA).

Can I bring my pet dog to Kohl’s outdoor areas or parking lots?
While pets are allowed in outdoor areas and parking lots, Kohl’s does not provide specific pet accommodations, and owners should ensure their pets are well-behaved and leashed.

Does Kohl’s have any pet-related policies posted for customers?
Kohl’s typically posts signage indicating that only service animals are allowed inside the store, reflecting their commitment to safety and accessibility.

Are there any Kohl’s stores with pet-friendly events or promotions?
Occasionally, select Kohl’s locations may host pet-friendly events or promotions; customers should check with their local store for specific details.

What should I do if I have a service dog and need assistance at Kohl’s?
Customers with service dogs can request assistance from Kohl’s staff, who are trained to accommodate and support individuals with service animals.
Kohl’s generally does not allow dogs inside their stores, with the exception of service animals that are trained to assist individuals with disabilities. This policy aligns with standard retail regulations and health codes that prioritize customer safety and hygiene. While pets are typically not permitted, service animals are welcomed to ensure accessibility and compliance with the Americans with Disabilities Act (ADA).

Customers planning to visit Kohl’s with their pets should make alternative arrangements or utilize pet care services during their shopping trips. It is advisable to check with individual store locations beforehand, as policies may vary slightly depending on local regulations or specific store management. Understanding and respecting these guidelines helps maintain a comfortable and safe environment for all shoppers.

Overall, Kohl’s commitment to accommodating service animals while restricting other pets reflects a balanced approach to inclusivity and public health. Shoppers can expect a consistent experience across Kohl’s stores, with clear adherence to legal requirements and customer service standards related to animals on the premises.

Author Profile

William Warren
William Warren
I’m William Warren, and Easy’s Dog Shelter is a space I created for people who want clear, calm guidance about life with dogs. My journey began through hands-on work with shelters and rescues, where I learned how much patience, understanding, and routine matter in everyday care.

Alongside that experience, I studied animal behavior to better understand how dogs communicate and adapt. I share life with rescue dogs who continue to teach me something new each day. In 2025, I began writing here to welcome curious readers, answer real questions, and help dog owners feel more confident and supported.