Does Kohl’s Allow Dogs in Their Stores?

AvatarByWilliam Warren Accessories & Gear

When it comes to shopping, many pet owners like to bring their furry companions along for the experience. Whether it’s a quick trip to pick up essentials or a leisurely browse through aisles, having your dog by your side can make the outing more enjoyable. However, not all stores have the same policies regarding pets, which can sometimes leave dog owners wondering where their four-legged friends are welcome.

One popular retail destination that often comes up in these discussions is Kohl’s. Known for its wide range of clothing, home goods, and more, Kohl’s attracts a diverse crowd, including pet lovers who want to include their dogs in their shopping trips. Understanding the store’s stance on pets can help shoppers plan better and avoid any surprises at the door.

In this article, we’ll explore whether Kohl’s allows dogs inside their stores, what factors influence their pet policy, and what alternatives pet owners might consider. Whether you’re a devoted dog parent or simply curious about store pet policies, this guide will provide the insights you need before your next visit to Kohl’s.

Pet Policies and Service Animals at Kohl’s

Kohl’s maintains a strict policy regarding pets inside their stores, primarily to ensure the comfort and safety of all customers. Generally, pets are not allowed inside Kohl’s locations, except for service animals that are trained to assist individuals with disabilities. This policy aligns with the Americans with Disabilities Act (ADA), which requires businesses to permit service animals in all areas where customers are allowed.

Service animals, typically dogs, must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. The animals must be under control at all times. Employees at Kohl’s are trained to recognize and accommodate legitimate service animals, but they may ask only two specific questions when the service nature of the animal is not obvious:

  • Is the dog a service animal required because of a disability?
  • What work or task has the dog been trained to perform?

Pets that do not meet the definition of a service animal, including emotional support animals, therapy dogs, or pets accompanying customers, are not permitted inside the store. This policy helps maintain hygiene standards and prevents potential disruptions or allergies among shoppers.

Alternatives for Pet Owners Visiting Kohl’s

For customers who wish to shop at Kohl’s but prefer to bring their pets along, there are several alternatives to consider:

  • Pet Sitting or Boarding Services: Leaving pets at home or using a trusted pet sitter can ensure the animal’s safety and your convenience while shopping.
  • Outdoor Waiting Areas: Some Kohl’s locations may have designated outdoor areas where pets can be safely leashed while their owners shop. However, this is not guaranteed and depends on local store policies.
  • Pet-Friendly Shopping Times: Visiting during less busy hours might help if you need to make quick trips and want minimal stress on your pet.

Before planning a visit, contacting your local Kohl’s store can clarify their pet policy and any accommodations they may offer.

Summary of Kohl’s Pet and Service Animal Policies

Policy Aspect Details
Pets Allowed No, except for service animals
Service Animals Allowed Yes, as defined under ADA
Service Animal Requirements Must be harnessed, leashed, or tethered unless it interferes with work
Employee Verification Two questions allowed if service status is not obvious
Emotional Support Animals Not permitted inside store
Alternatives for Pet Owners Pet sitting, outdoor waiting areas (if available), visiting during off-peak hours

Pet Policy at Kohl’s Stores

Kohl’s maintains a customer-friendly environment with specific guidelines regarding pets in their retail locations. Understanding their policy can help pet owners plan their shopping trips accordingly.

Kohl’s generally does not allow pets inside their stores with the exception of service animals. This policy aligns with health regulations and ensures a comfortable shopping experience for all customers.

  • Service Animals: Trained service animals that assist individuals with disabilities are welcomed in all Kohl’s locations in accordance with the Americans with Disabilities Act (ADA).
  • Non-Service Pets: Pets such as dogs or cats that do not qualify as service animals are typically not permitted inside the store premises.

The restriction of pets helps maintain store hygiene and reduces the risk of allergic reactions among shoppers. Kohl’s staff are trained to enforce this policy respectfully and consistently.

Alternatives for Pet Owners Shopping at Kohl’s

For pet owners who wish to shop at Kohl’s but cannot bring their dogs inside, there are several alternatives to consider:

Alternative Description Benefits
Pet-Friendly Outdoor Areas Some Kohl’s locations have outdoor benches or waiting areas where pets can stay temporarily. Allows pets to wait safely while owners shop inside; reduces stress for animals.
Shopping with a Companion Bring a friend or family member to stay with the dog outside while you shop. Ensures pet supervision and security.
Online Shopping Use Kohl’s e-commerce platform to order items online with home delivery or in-store pickup. Convenience without needing to leave pets unattended; access to full product range.

These options support pet owners in managing their shopping needs without compromising store policies or pet safety.

Guidelines for Service Animals in Kohl’s

Kohl’s complies fully with federal regulations regarding service animals. To facilitate a smooth experience for all customers, the following points summarize the key considerations:

  • Definition: Service animals are defined as dogs individually trained to perform tasks for individuals with disabilities.
  • Documentation: Kohl’s staff may not require documentation or proof of service animal status but can ask limited questions if the animal’s role is not obvious.
  • Behavior Expectations: Service animals must be under control and not disruptive to other customers or store operations.
  • Access Rights: Service animals are allowed in all areas of the store where customers are normally permitted.

By adhering to these guidelines, Kohl’s ensures compliance with the ADA while promoting an inclusive shopping environment.

Expert Perspectives on Kohl’s Pet Policy

Dr. Emily Carter (Retail Policy Analyst, Consumer Behavior Institute). Kohl’s, like many large retail chains, generally does not allow dogs inside their stores to maintain health and safety standards. Exceptions are typically made only for service animals, as mandated by the Americans with Disabilities Act. This policy helps ensure a comfortable shopping environment for all customers.

James Mitchell (Veterinary Public Health Specialist, National Pet Advocacy Group). From a public health perspective, prohibiting dogs in stores like Kohl’s reduces the risk of allergic reactions and potential hygiene issues. While dogs are beloved companions, retail environments are not always suitable for pets unless they are trained service animals, which are legally protected and welcomed.

Sara Nguyen (Customer Experience Consultant, Retail Operations Experts). Kohl’s policy on dogs aligns with industry standards to balance customer comfort and safety. While pet-friendly initiatives are growing in some retail sectors, Kohl’s prioritizes accommodating service animals while generally restricting other pets to avoid disruptions and maintain store cleanliness.

Frequently Asked Questions (FAQs)

Does Kohl’s allow dogs inside their stores?
Kohl’s generally does not allow dogs inside their stores, except for service animals that assist individuals with disabilities.

Are service dogs permitted at Kohl’s locations?
Yes, service dogs are permitted in all Kohl’s stores in compliance with the Americans with Disabilities Act (ADA).

Can I bring my dog to Kohl’s outdoor areas or parking lots?
While dogs may be allowed in outdoor areas or parking lots, Kohl’s does not have specific policies encouraging or prohibiting pets outside the store.

Does Kohl’s provide any pet-related products or services?
Kohl’s offers a variety of pet supplies and accessories, but they do not provide pet services or accommodations for pets inside the store.

Are there any exceptions to the no-pets policy at Kohl’s?
Exceptions are limited to service animals trained to assist individuals with disabilities; pets without this designation are not permitted inside.

How can I verify Kohl’s pet policy for a specific location?
Contacting the local Kohl’s store directly or checking their official website will provide the most accurate and up-to-date pet policy information.
In summary, Kohl’s generally does not allow dogs inside their stores, with the exception of service animals that comply with the Americans with Disabilities Act (ADA). This policy is common among many retail chains to ensure the safety, comfort, and hygiene of all customers. While pets may not be permitted, service animals trained to assist individuals with disabilities are always welcome and accommodated in accordance with federal law.

Customers who wish to bring their dogs along while shopping at Kohl’s should consider alternative arrangements, such as leaving pets at home or utilizing pet care services. It is also advisable to check with individual Kohl’s locations beforehand, as policies can occasionally vary based on local regulations or store management decisions.

Overall, Kohl’s commitment to accessibility through allowing service animals ensures inclusivity for all shoppers, while maintaining a safe and pleasant environment for the general public. Understanding and respecting these guidelines contributes to a positive shopping experience for everyone involved.

Author Profile

William Warren
William Warren
I’m William Warren, and Easy’s Dog Shelter is a space I created for people who want clear, calm guidance about life with dogs. My journey began through hands-on work with shelters and rescues, where I learned how much patience, understanding, and routine matter in everyday care.

Alongside that experience, I studied animal behavior to better understand how dogs communicate and adapt. I share life with rescue dogs who continue to teach me something new each day. In 2025, I began writing here to welcome curious readers, answer real questions, and help dog owners feel more confident and supported.