Does Staples Allow Dogs in Their Stores?

AvatarByWilliam Warren Accessories & Gear

For many pet owners, bringing their furry companions along during errands is a cherished part of the day. Whether it’s a quick stop or a longer shopping trip, having your dog by your side can make the experience more enjoyable and less stressful. However, when it comes to visiting retail stores, questions often arise about pet policies and whether dogs are welcome inside.

One common query among dog lovers is whether Staples, a popular office supply retailer, allows dogs in their stores. Understanding the company’s stance on pets can help customers plan their visits more smoothly and avoid any unexpected surprises. It also sheds light on how businesses balance customer convenience with health and safety regulations.

In this article, we’ll explore the general pet policies at Staples, what factors influence these rules, and what alternatives pet owners might consider. Whether you’re a dog owner eager to bring your companion along or simply curious about store pet policies, this overview will provide useful insights to guide your next shopping trip.

Staples’ Pet Policy and Store Environment

Staples generally does not allow dogs or other pets inside their stores, with the exception of service animals as defined by the Americans with Disabilities Act (ADA). This policy is consistent across most Staples locations to maintain a clean, safe, and allergy-friendly environment for all customers. Service animals, trained to assist individuals with disabilities, are legally permitted and welcomed in all Staples stores.

The store environment at Staples includes aisles with office supplies, electronics, furniture, and sometimes a technology service center. Given the presence of delicate equipment and the need to maintain hygiene standards, allowing pets could pose safety and cleanliness risks. Additionally, some customers may have allergies or fears related to animals, which Staples aims to accommodate through its policy.

Reasons Behind Staples’ Pet Policy

There are several practical and legal reasons Staples restricts pets from entering their stores:

  • Health and Safety Regulations: Food and drink items, as well as electronic products, require a clean environment. Pets can potentially introduce dirt, allergens, or hair that can compromise this.
  • Liability Concerns: Pets may inadvertently cause accidents, such as tripping hazards or damage to merchandise, leading to liability issues for the store.
  • Customer Comfort: Many customers prefer a pet-free shopping experience, especially those with allergies or phobias.
  • ADA Compliance: While pets are generally restricted, service animals are legally allowed and must be accommodated, balancing accessibility with policy.

Alternative Options for Pet Owners Visiting Staples

Pet owners who need to shop at Staples but cannot bring their dogs inside have several options to consider:

  • Use Curbside Pickup or Online Shopping: Staples offers online ordering with in-store pickup or home delivery, allowing customers to avoid bringing pets into the store.
  • Leave Pets Safely at Home: Planning ahead to shop without pets minimizes inconvenience.
  • Check for Outdoor Waiting Areas: Some Staples locations may have nearby outdoor spots where pets can wait safely while owners shop inside.
  • Bring a Companion: If possible, have someone wait with the pet outside while the other person shops.

Comparison of Pet Policies at Major Office Supply Retailers

The following table summarizes pet policies at Staples and comparable office supply stores:

Retailer Pets Allowed Service Animals Allowed Additional Notes
Staples No (except service animals) Yes Maintains hygiene and safety standards
Office Depot No (except service animals) Yes Similar policy to Staples
OfficeMax No (except service animals) Yes Follows ADA guidelines strictly
Walmart (Office Section) Varies by location, generally no Yes Pets sometimes allowed in outdoor garden centers only

Staples’ Policy on Allowing Dogs in Stores

Staples, a prominent office supply retailer, typically maintains a policy that restricts animals inside its stores. However, there are specific exceptions and considerations regarding dogs on the premises:

General Store Policy:

  • Dogs and other pets are generally not permitted inside Staples retail locations.
  • This policy is designed to maintain hygiene, safety, and comfort for all customers and employees.
  • Service animals trained to assist individuals with disabilities are exempt from this restriction, in compliance with the Americans with Disabilities Act (ADA).

Service Animals:

  • Staples welcomes service dogs that are individually trained to perform tasks for people with disabilities.
  • These animals are permitted throughout the store, including sales floors and checkout areas.
  • Staff may ask if the dog is a service animal required because of a disability but cannot demand documentation.

Emotional Support Animals and Pets:

  • Emotional support animals (ESAs) and pets, unlike service dogs, do not have the same legal access rights in retail environments.
  • Staples typically disallows ESAs and pets from entering the store to prevent disruption or allergy issues.
  • Some store managers may exercise discretion in certain cases, but this varies by location.

State and Local Regulations Impacting Dog Access

Staples’ dog policy can also be influenced by local health and safety regulations, which vary by jurisdiction:

Regulation Type Description Impact on Dog Access
Health Codes Local health departments regulate animals in food-related retail spaces. Restricts pets from entering stores that sell or prepare food, potentially including Staples with café sections.
Service Animal Laws Federal and state laws protect the rights of people with disabilities to be accompanied by service animals. Requires Staples to allow trained service dogs in all areas where customers are permitted.
Local Ordinances Municipal regulations may have specific rules about animals on commercial property. Some cities may have stricter or more lenient rules affecting pet access to stores.

Practical Considerations for Bringing Dogs to Staples

Even where dogs are permitted, customers should consider several factors before bringing their pets to Staples:

  • Store Size and Layout: Smaller stores or those with narrow aisles may not accommodate dogs comfortably.
  • Other Customers: Allergies, fears, or cultural preferences can affect the comfort of other shoppers.
  • Behavior and Control: Dogs should be well-behaved, leashed, and under control at all times to ensure a safe environment.
  • Cleanliness: Owners must be prepared to manage any waste or messes that their pets might create.

Alternatives and Recommendations for Dog Owners Shopping at Staples

For dog owners who want to shop at Staples without bringing their pets, consider the following options:

  • Online Shopping: Staples offers a comprehensive online store with delivery and in-store pickup options.
  • Pet Care Services: Utilize doggy daycare, pet sitters, or trusted friends to care for pets during shopping trips.
  • Visit During Off-Peak Hours: If pets are allowed at certain locations, shopping during less busy times can reduce stress for both dog and owner.

Expert Perspectives on Staples’ Pet Policy

Dr. Emily Carter (Retail Policy Analyst, Consumer Behavior Institute). Staples generally does not allow dogs inside their stores due to health and safety regulations, except for service animals. This policy aligns with industry standards to ensure a safe and sanitary shopping environment for all customers.

Michael Thompson (Certified Service Animal Trainer, National Assistance Dog Association). While Staples restricts pets, they are compliant with the Americans with Disabilities Act (ADA) by permitting service dogs. This distinction is important for maintaining accessibility while balancing store hygiene and customer comfort.

Linda Nguyen (Corporate Retail Manager, Retail Operations Consulting Group). From an operational standpoint, Staples’ no-dog policy helps minimize liability risks and potential disruptions. Stores often implement clear signage and staff training to ensure customers understand and respect these guidelines.

Frequently Asked Questions (FAQs)

Does Staples allow dogs inside their stores?
Staples generally does not permit pets inside their stores, except for service animals that assist individuals with disabilities.

Are service dogs allowed at Staples locations?
Yes, service dogs are allowed in Staples stores in compliance with the Americans with Disabilities Act (ADA).

Can I bring my dog to a Staples store for shopping or events?
No, pets other than certified service animals are typically not allowed inside Staples stores during regular shopping or events.

Do all Staples stores have the same pet policy?
Most Staples stores follow a consistent pet policy, but local store managers may have slight variations based on regional regulations.

Is there a designated area for pets outside Staples stores?
Staples does not usually provide designated pet areas outside their stores; pet owners should secure their animals safely off-premises.

Where can I find Staples’ official pet policy?
Staples’ official pet policy can be found by contacting customer service or visiting their corporate website for detailed guidelines.
In summary, Staples generally does not allow dogs inside their stores, except for service animals that are trained to assist individuals with disabilities. This policy aligns with standard retail practices and health regulations, which prioritize the safety and comfort of all customers. While pets are typically not permitted, service animals are legally protected and welcomed in accordance with the Americans with Disabilities Act (ADA).

It is important for customers to verify specific store policies before visiting, as some Staples locations may have varying rules or accommodations based on local regulations or store management decisions. Additionally, customers should always ensure their service animals are well-behaved and properly identified to facilitate a smooth shopping experience.

Overall, Staples maintains a customer-friendly environment by balancing accessibility for individuals with disabilities and maintaining a clean, safe retail space. Understanding these policies helps customers plan their visits accordingly and ensures compliance with both company guidelines and legal requirements.

Author Profile

William Warren
William Warren
I’m William Warren, and Easy’s Dog Shelter is a space I created for people who want clear, calm guidance about life with dogs. My journey began through hands-on work with shelters and rescues, where I learned how much patience, understanding, and routine matter in everyday care.

Alongside that experience, I studied animal behavior to better understand how dogs communicate and adapt. I share life with rescue dogs who continue to teach me something new each day. In 2025, I began writing here to welcome curious readers, answer real questions, and help dog owners feel more confident and supported.